Trevor Higgs | April 2026 Candidate feedback is consistent across thousands of hiring experiences: "I don't understand why I wasn't selected." It's the most human question in all of talent acquisition, and increasingly, the answer is: "The algorithm said no." That answer is unacceptable. Not just ethically, though it is. But legally, strategically, and commercially. The era of black-box AI in hiring is ending. What comes next will be defined by one word: explainability. The R